Report an Issue

Illustration of devices with the "Fix It Burien" logo next to text reading "Report an issue, get it fixed" with buttons to download an app.

Fix It Burien - New Issue Reporting Tool Now Available

Notify the City of Burien about non-emergency issues like potholes, vegetation issues, graffiti, litter, and more right from your computer or mobile device. Share locations, photos, and details to ensure the most efficient solution. Create an optional account to receive updates and track progress.

Always report emergencies or crimes in progress by calling 911.

Report Non-Emergencies

Non-emergency incidents are managed by the Burien Police Department/King County Sheriff's Office. Non-emergency examples include abandoned vehicles, lost property, theft, traffic complaints, vandalism, and vehicle prowls.

Report a Downed Power Line

If you see a downed line, keep your distance and immediately report it by calling 911.

Report a Power Outage

If you experience a power outage, report it to your power company.

  • Puget Sound Energy: (888) 225-5773
  • Seattle City Light: (206) 684-3000

Report a Roadway Concern

Roadway hazards are reported differently depending on the issue: guardrails, signs, signals, potholes, or lights.

  • Guardrail Down: Call 911 immediately
  • Traffic Sign Down or Traffic Signal Outage: Report this to the non-emergency line (206) 296-3311. Call 911 if reporting an emergency
  • Potholes: Submit this issue through Fix It Burien. If you believe this pothole could cause vehicle damage, please report this to the non-emergency line (206) 296-3311
  • Street Light Outage: Report this to the utility company:
    • Puget Sound Energy: (888) 225-5773
    • Seattle City Light: (206) 684-3000

Report Drinking Water Quality

If you notice problems with your drinking water, view the service area map to determine which water district to contact.

Report Public Sewer Main Problems

If you need to report a public sewer main issue, view the service area map to determine which sewer district to contact.

Report an Aviation Noise Complaint

Visit the FAA's Aviation Noise Complaint and Inquiry Response webpage. 

To report an issue by phone, please call Burien City Hall between 9 a.m. and 4 p.m., Monday through Friday at: (206) 241-4647. If it is an emergency, please call 911.

 

Please be aware that your complaint is subject to disclosure under the Public Records Act (RCW 42.56), and anonymity is not guaranteed.

Updated September 27, 2026