Please use the online Report an Issue dashboard to report common issues.

You can also report an issue by contacting Burien City Hall, 8 a.m. to 5 p.m., Monday through Friday at: (206) 241-4647.

If it is an emergency, please call 9-1-1.

Please be aware that your complaint is subject to disclosure under the Public Records Act and anonymity is not guaranteed. 

Report a downed power line

Keep your distance from any downed line and immediately report it by calling 9-1-1.

Report a power outage

• Puget Sound Energy: (888) 225-5773
• Seattle City Light: (206) 706-0051

Report drinking water quality

View service area map to determine which water district to contact.

• Highline Water District: (206) 824-0375
• King Co Water District #20: (206) 243-3990
• King Co Water District #49: (206) 242-8535
• King Co Water District #125: (206) 242-9547
• Seattle Public Utilities: (206) 684-5900

Report public sewer main problems

View service area map to determine which sewer district to contact.

• Midway Sewer District: (206) 824-4960
• SW Suburban Sewer District: (206) 244-9575
• Valley View Sewer District: (206) 242-3236