Report an Issue

Illustration of devices with the "Fix It Burien" logo next to text reading "Report an issue, get it fixed" with buttons to download an app.

Fix It Burien - New App Now Available

Report an issue. Get it fixed. Notify the City of Burien about non-emergency issues like potholes, vegetation issues, downed signs, graffiti, litter, and more right from your computer or mobile device. Share locations, photos, and details to ensure the most efficient solution. Create an optional account to receive updates and track progress. Always report emergencies or crimes in progress by calling 911.

Report Non-Emergencies

Non-emergency incidents are managed by the Burien Police Department/King County Sheriff's Office. Non-emergency examples include abandoned vehicles, lost property, theft, traffic complaints, vandalism, and vehicle prowls. 

Report a Downed Power Line

Keep your distance from any downed line and immediately report it by calling 9-1-1.

Report a Power Outage

  • Puget Sound Energy: (888) 225-5773
  • Seattle City Light: (206) 684-3000

Report Drinking Water Quality

View service area map to determine which water district to contact.

Report Public Sewer Main Problems

View service area map to determine which sewer district to contact.

Report an Aviation Noise Complaint

Visit the FAA's Aviation Noise Complaint and Inquiry Response webpage.

To report an issue by phone, please call Burien City Hall between 9 a.m. and 4 p.m., Monday through Friday at: (206) 241-4647. If it is an emergency, please call 9-1-1.

 

Please be aware that your complaint is subject to disclosure under the Public Records Act and anonymity is not guaranteed.

Updated February 3, 2026